What our clients say about us:
The Edrichton Group of Companies has been working with Focus for several years to develop a number of highly specialised tourism-related IT programmes which have helped Edrichton remain in the forefront of the Tourism industry in Malta. The nurturing of a strong continuous relationship between the two companies is the foundation of a bright augur for the future.
They never say no, or that what we need is impossible or difficult. They have continuously customized our system to our demanding requirements. Focus have developed for us a system that addresses all the aspects of our operations with an emphasis on the efficiency of our staff through proper automation and the instant availability of information.
Here at Salon Services we offer beauty products to a vast range of retailers. As we are one of the leaders in our industry and we have opted for a system which has definitely helped us increase our competitive advantage.
These guys have delivered a system that enables us collect and process sales data much more efficiently and therefore also to manage and reward the effort of our sales team better.
Using their Tablets the sales people can communicate with the system on a real-time basis, keeping us immediately informed of their current location, their client’s visit schedule, and the immediate recording of sales orders and deliveries. It has also enabled us to reconcile takings in a more efficient manner. Focus 360 also provides us with immediate feedback from our clients and which has in turn enhanced our relationship with our clients.
OGL is the official distributor in Malta for Konica Minolta and Develop with over 30 years of partnership, having vast clientele in both Malta and North Africa . Committed to provide our clients with the highest quality of products, we specialise in document management systems and services, enabling customers to improve document workflow, cut costs and increase efficiency via premium brands such as Konica Minolta, Oce, Laurel, EBA and Unibind.
Focus has delivered us a system that helps us keep track of our inventory and efficiently manage our finances. The system intelligently automates the issuing of accurate bills covering the various types of agreements that we have with our clients for the leasing and maintenance of Konica Minolta printing equipment. We continuously strive for improvement and Focus enabled us to keep a constant monitoring of our clients and maintain a high standard throughout, by effectively prompting us immediately in all aspects of our clients needs. I am convinced and aware that their service was always prompt and efficient and that their attention was even more than expected.
We have worked with Focus for many years and they have been constantly ready to deliver. Whatever day and time we call they are ready to help us out. Their level of support is astonishing; they can turn daily problems into technical solutions.
- Dr. Alfred Galea
Hotel Villa Rosa
Focus have developed a customised system that takes care of all our specific needs – be it real time bookings and stock sales from multiple centres to cash reconciliation. During these four years Focus have continuously provided us with prompt and knowledgeable assistance in order to keep the system relevant to our changing needs.
Our ClientsSince we started using Focus’s software almost three years ago, our productivity has increased significantly. Their product fits in perfectly with our needs and the team at Focus was very efficient in adjusting the software to our specifications